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Frequently Asked Questions

1. Does PORTA offer solutions for any bathroom?

PORTA recommends a wide variety of products that will allow you to create your ideal bathroom regardless of its size. We offer several types of products of varying dimensions to help you create the perfect solution for your available space. Our products are not restricted just for sanitary ware, but PORTA offers solutions for CP fittings, Cubicles or Shower Enclosures, Bath Tubs Concealed Tanks and Bath Accessories etc.

2. Is there a retail outlet?

We don’t sell directly to our customers. Our products are sold exclusively through retailers. We have our Sales Network all over Pakistan. You can easily search PORTA Retail outlets in your city. Visit Sales Network.

3. Where can I get information about the prices of PORTA products?

Please visit any of our retailers in your city for pricing as our pricing structure is uniform throughout Pakistan.

4. Where can I find further details on product dimensions?

For further technical production information on products visit our website. All products have technical information. If the information is still not enough you can still get in touch with us @

5. What types of toilets are available?

PORTA offers complete plumbing suites that fit many budgets and styles. Round or elongated bowls, one-piece or two-piece toilets, low-flow and high efficiency toilets are all available.

6. What is the difference between single flushing and dual flushing?

Single flush systems are easier to use but use direct 6/8 liters for flushing. Dual flushing offers two choices, a “half flush” for liquids and full 6/8 liters for solids. This allows full flushing control, but dual-flush toilets also average about 2/3 liters for half flush. Since water-saving efficiency is the need of the hour, choosing can involve the area in the house where the toilet will be installed. For private bathrooms with one or two users, a dual-flush toilet can be a nice choice. For higher-traffic bathrooms, offering a single-flush choice may cut down on flushing confusion.

7. Are PORTA toilets different to install than any other toilet?

PORTA toilets installation is the same as for any other toilets.

8. Is the seat included with the toilet?

Yes, Seat Cover is included with all our models of toilets.

9. What is a “roughing in” and how is it measured?

This is the distance from the center of the drain-waste pipe to the wall.

10. What toilets drain does PORTA offer?

PORTA offers all toilets drain points
Sizes vary from N= 4 inch or 100 mm,
A= 8 inch or 200mm
D= 12inch or 300 mm

After Sales

11. What is the warranty on PORTA products?

Our confidence in the quality and reliability of PORTA products enables us to guarantee many of them for a period of 10 years.

12. I have specific product maintenance or care query that isn't covered here

For all product maintenance / care queries please try our dedicated aftercare